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FAQ 2017-10-25T14:52:23+03:00
How many servings does a Lilyrose Bakers Box make? 2017-10-16T13:05:24+03:00

It depends on the dessert, but the dessert usually serves 12. One cake, 12-15 cupcakes, 2 dozen cookies.

What Kashrut does Lilyrose Baker Box have? 2017-10-16T13:05:59+03:00

Lilyrose Bakers Box is under the supervision of the Moatza Datit Shafir. A valid certificate can be emailed to you for verification.

How long can I keep my Lilyrose Bakers Box before using it? 2017-10-16T13:06:14+03:00

It’s best to use your Lilyrose Bakers Box as soon as you get it! But if you have a special occasion coming up, and want to wait, the ingredients are vacuum packed to keep freshness for up to a month from when you receive your box.

Is the dessert in Lilyrose Bakers Box Pareve or Dairy? 2017-10-16T13:06:41+03:00

All the ingredients sent in Lilyrose Bakers Box are pareve (unless otherwise specifically noted). It is up to you to decide if you’d like to make the recipe dairy by adding butter and milk, or pareve by using oil and water. Both options are detailed for you in the instructions.

Can a non-experienced baker make these recipes? 2017-10-16T13:07:18+03:00

Sure can! Lilyrose Bakers Box is an easy to use baking experience that anyone can enjoy! The instructions in the box and online are easy-to-follow with photos and videos. The ingredients are all measured out and ready to use.

What is included in the Lilyrose Bakers Box? 2017-10-16T13:07:35+03:00

A dessert recipe, the pre-measured dry ingredients you need for that recipe, a baking tool, plus tons of tips, tricks and ideas for baking and more.

Do I need to sign up and pay every month for a subscription? 2018-02-19T15:29:30+02:00

 With the Monthly and Yearly Subscriptions you just sing up once and you will automatically be charged every month until you decide to cancel.

If you choose the Single Box and you love it, you are welcome to sign up to one of our subscriptions and you can continue to enjoy hassle free!

Is Lilyrose Bakers Box Good for Bat Mitzvah girls? 2017-10-16T13:09:50+03:00

Absolutely! Lilyrose Bakers Box is a great gift for all ages! A subscription is the gift that keeps on giving even after the event. With our automatically renewing subscription you may choose how many months to give.

Can I cancel my subscription? 2018-02-19T15:34:29+02:00

We’d be sad to see you go! Our monthly subscription is commitment free, so you can cancel any time by sending an email to contact@lilyrosebakersbox.com. You can cancel your subscription before the 5th of every month to stop receiving the boxes that month. If you cancel after the 5th your subscription will be cancelled from the following month. Please see the terms and conditions to better understand our cancellation policy.

If I cancel my membership, will I be charged a cancellation fee? 2018-02-19T15:35:56+02:00

Only with our 12 month subscription plan, there is a processing fee of 50 ₪ if you cancel before the end of the specified term. Please see the terms and conditions to fully understand our cancellation policy.

I am going on vacation, can I freeze my subscription? 2017-10-16T13:11:57+03:00

Yes! If you will be away, just let us know before the 20th of the previous month and we will hold your Lilyrose Bakers Box for you. The following month you will receive both boxes.

I signed up for a Lilyrose Bakers Box subscription! When can I expect to receive my box? 2017-10-18T09:09:22+03:00

The Lilyrose Bakers Box goes out monthly on or around the 9th of each month.
If you’ve placed your order before the 5th of the month, you will begin receiving your boxes this month! If you’ve placed your order after the 5th of the month, you will begin receiving your boxes starting next month.

What are the shipping options for my Lilyrose subscription? 2017-10-16T13:17:02+03:00

Your Lilyrose Bakers Boxes are shipped to you (for free!) with E-post delivery service, and delivered to a convenient pick-up location of your choice. You will receive a text message when your box arrives at the pick-up location and you can pick it up within 5 days.
We also offer a home delivery option for an additional 20₪.

When and how am I charged for my Lilyrose Bakers Box subscription? 2017-10-16T13:17:34+03:00

Payment is done by credit card. You will be charged according to the plan you have with your credit card company.

I didn’t receive my Lilyrose Bakers Box, what should I do? 2017-10-18T09:07:14+03:00

Our boxes take 2-3 days from the shipping date to get to the E-post pick-up location of your choice. You will receive a text message on your cell phone inviting you to pick it up. You have 5 days to pick up your box from the day you receive the text message. If you don’t receive a message asking you to pick up your box please contact our customer service at lilyrosebakersbox@gmail.com. Please see our Shipping Policy for all the details.

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